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Kontackt software support across laptop, mobile, cloud, and server systems

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Product guidance

Featured guides

Guidance is linked to current product and licensing records.

GuideInstallation

PlayHub installation and server requirements

Review the guided installer, required services, and production deployment requirements for PlayHub.

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GuideLicense

Verify and review a software license

Check a Kontackt license against the live store record and review update eligibility.

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GuideLive Streaming

Live streaming product capabilities

Review WebRTC, RTMP, recording, GStreamer, and multi-participant streaming capabilities.

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GuideMessaging

Real-time messaging and RTC calls

Explore the standalone messaging, presence, voice, and video communication product.

Read guide

Get support

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Ticket history stays in the existing Kontackt support system.

Open a ticket

Submit a product or account issue to the support team.

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Existing tickets

Review replies and continue a ticket you already opened.

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Community forum

Search product discussions and share questions with the community.

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Product documentation

Open the current product catalog and select the relevant item guide.

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Published releases

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Open a ticket for product-specific help, or contact us for sales, billing, and general questions.