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Before you contact us
Common pre-sales questions
Do you offer custom development?
Yes. Select Custom development project and include the goal, current stack, important integrations, and desired timing.
Can I request broader product licensing?
Yes. Select Licensing and usage rights and explain the product, deployment count, and intended commercial use.
Where should I ask a technical support question?
Use the existing support ticket system for product-specific issues so replies and history stay together.
How do I receive software after purchase?
After verified payment, the order, license, and eligible downloads appear in the authenticated purchase cabinet.
Where can I review the refund terms?
The current Refund Policy is linked in the site footer and from the support center.
Our location
Global and remote-first
Kontackt serves customers through online product delivery, the support center, and direct team channels.
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